HOW TO PREPARE BEFORE YOUR VISIT
Before your scheduled visit, we ask that you review the following:
Road Work!!
Starting the week of April 21st 2025, the Erie County Division of Sewerage Management will be replacing buried sanitary sewer infrastructure within South Park Avenue north of Ridge Road up to Nason Parkway and will be temporarily closed for about 5 to 6 weeks.
Egress from the parking lot located at South Park Avenue and Baker Alley will be open for traffic.
Click to see image or see the bottom of this page
The red line shows the South Park Avenue section that will be closed to traffic. The green shows the streets open to traffic flow which include Ridge Road, Melroy Ave, and Baker Alley. South Park Avenue south of Ridge will be open for traffic. Please utilize these routes for entry into the 790 Ridge parking lot.
**Plan accordingly to ensure on-time arrival to your scheduled appointment.**
We do not do testing for COVID or FLU at our office; so we may ask parents to perform home tests, based on the child's symptoms & vaccine status, before performing an exam at the office.
Please arrive 10 minutes prior to your scheduled appointment. Late appointments may be asked to reschedule. (continued below)
Automated reminder texts/calls are still going out, please respond appropriately to avoid another call to you, from our office, to confirm the appointment. Appointments that are “missed” or are cancelled with less than 12 hr notice, will result in a $35 fee. Confirmation calls/text are courtesy - please document your appointment. Appointments are also listed on the Patient Portal.
A Confidential questionnaire completed by the teen/adolescent is private between the patient and the provider. This is a measure of the "Best Practice" for Pediatric Practices. This occasionally results in a "patient balance due" from your insurance carrier.
“We are ACTIVELY open” for all visits, but please try to come with minimal visitors/accompanying people.
Whenever possible, we recommend that you bring only the child(ren) who are scheduled to be seen in the office.
We have an excellent track record for prevention of disease spread due to separate entrances, waiting rooms, and exam rooms for our Healthy vs. Sick Patients.
The Website is available; and it will be updated often
Telamed Calls – Sick triage nurses and Providers may occasionally practice “phone medicine”, when portal pictures can be effectively sent. Please see the Patient Portal Info tab if there are portal questions.
For more information, or to schedule an appointment, call us at 716-893-7337.
